Our Most Requested Service

Last Wishes Service

“When it’s time to say goodbye, your pet deserves to leave this world
in the place they felt most safe — surrounded by the people they love.”

— Dr. Turnera Croom, DVM

a black female veterinarian at pet owner's home sitting on floor with serene golden retriever and his owners.

Last Wishes Service at your home

Why Families Choose In-Home End of Life Care

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Comfort of Home

Your pet stays in their favorite spot, surrounded by familiar smells and sounds. No stressful car rides or cold clinic tables.

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Whole Family Present

Children, family members, and even other pets can be present. Everyone gets to say goodbye on their own terms.

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Accessibility

Perfect for pet owners with mobility challenges, disabilities, or those who simply cannot travel during this emotional time.

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Clinic Anxiety

Many pets experience severe anxiety at the vet. Your pet deserves to be calm and at peace during their final moments.

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No Rushing

We take all the time you need. No waiting rooms, no other appointments. This moment is entirely yours.

Personal Guidance

Dr. Croom walks you through every step before, during, and after. You will never feel alone in this process.

Transparent Pricing

What to Expect

Pricing is based on your pet’s size and distance from Portage, MI.
All services include a clay paw print keepsake and Dr. Croom’s full personal attention.

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Family Handle

Starting at $450

Dr. Croom performs the service at your home. Your family handles the remains. Includes a clay paw print keepsake.

✓ Clay paw print included

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Take & No Return

Price based on pet size & location

Dr. Croom provides the service. We take the remains, but not returned. Includes paw print — additional prints available.

✓ Clay paw print included

Take & Return

Price based on pet size & location

Dr. Croom handles everything and personally hand-delivers remains back to your home within 2 weeks in a beautiful urn, with paw prints and a certificate of cremation.

✓ Gorgeous urn included

✓ Clay paw prints included

✓ Certificate of cremation

✓ Hand delivered to your home

Weekend appointments available with a $100 weekend fee.
Veteran & Senior discounts applied to all services

A Real Family. A Real Moment.

“She Does Phenomenal Work”

This family first trusted Dr. Croom with their cat Bear — 7 years later,
when it was time to say goodbye to Jack, there was no question who to call.
This video was filmed moments after the service was complete.

Filmed April 2026 — moments after Jack’s Last Wishes service

Eco-Conscious Aftercare

Why We Use Aquamation

For the Take & Return service, Dr. Croom uses aquamation — a gentle,
water-based process that is a natural and eco-friendly alternative to traditional flame cremation.
Also known as alkaline hydrolysis or green cremation, it uses warm water and a small amount
of natural salts to gently return your pet’s body to its natural state — the same process
nature uses, just accelerated.

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90% Less Energy

Uses 90% less energy than traditional flame cremation and produces zero greenhouse gas emissions.

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More Ashes Returned

Families receive approximately 20% more of their pet’s remains — soft, white, and pure in color.

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Gentle & Natural

A water-based process that mimics natural decomposition — no flames, no harsh chemicals, no emissions.

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Aligned With Our Values

As a holistic, herbalist veterinarian, Dr. Croom is committed to honoring life and protecting the earth — right to the very end.

We’re Here For You

Schedule the Last Wishes Service

We know you may be reaching out to several places right now.
We want to make this process as easy and as gentle as possible for your family.
Dr. Croom personally handles every inquiry with care and compassion.

Serving Kalamazoo, Portage, Battle Creek, Vicksburg, Plainwell & surrounding SW Michigan

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Weekday Service

Monday – Friday, 10am – 4pm

Book Weekday

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Weekend Service

Saturday & Sunday — $100 weekend fee applies

Book Weekend

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After Hours Service

Evening at 5pm or 6pm — ideal for working families. $100 after hours fee applies.

Book After Hours

Not sure if it’s time?

Book a Virtual Hospice Consultation

— Dr. Croom will guide you with compassion and no pressure.

Frequently Asked Questions

What should I expect during the visit?

Dr. Croom arrives at your home and takes time to settle in with your family and pet. She explains every step clearly and gently before proceeding. The process is calm, peaceful, and unhurried. You are in complete control of the pace.

Can children be present?

Absolutely. Many families find it meaningful and healing for children to say goodbye. Dr. Croom is experienced in creating a gentle, age-appropriate environment for the whole family.

How far in advance should I schedule?

You can schedule up to 7 days in advance, or reach out when the time feels right. Dr. Croom does her best to accommodate urgent needs. We recommend reaching out as soon as you feel your pet is approaching their final days so we can plan together.

What is your COVID/mask policy?

We no longer require masks. If you have specific health concerns or preferences, please let us know when booking and we will happily accommodate your family’s needs.

How much does the Last Wishes Service cost?

Pricing ranges from $450 to $1,000+ depending on your pet’s size, your location from Portage MI, and the service option you choose. Veteran and Senior discounts are applied every day. Weekend appointments include a $100 fee.

Do I get to keep my pet’s paw print?

Yes! Every Last Wishes service includes a clay paw print keepsake. Additional paw prints are available. For the Take & Return option, Dr. Croom personally hand-delivers the urn, paw prints, and certificate of cremation directly to your home within two weeks.

From Our Families

What Families Are Saying

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Dr. Croom was there for me when my dog, Winter, died. I cannot say enough about how compassionate her services were. I called in the late afternoon and got an appointment for the next morning. She walked me through every step.

— Last Wishes Client

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We are incredibly grateful to Dr. Croom for making one of the hardest days of our lives a little easier by helping our baby boy, Fermat, home to heaven in the kindest and gentlest way possible.

— Last Wishes Client

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Dr. Croom came to our home and made sure our Timber was comfortable before the procedure. She was very thorough in explaining the process and incredibly compassionate. The Hammer Family HIGHLY recommends.

— The Hammer Family

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Ready to Talk? We’re Here.

You don’t have to figure this out alone. Reach out today and Dr. Croom will guide your family every step of the way.

📅 Book Weekday Service

🌅 Book Weekend Service