Privacy Policy

Effective Date: October 28, 2024

Introduction

Steadfast International aka Dr. Croom Mobile Veterinary Service aka DrCroom.com (“Steadfast,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information in connection with our services, including the website, email communications, and other digital platforms related to Steadfast’s holistic veterinary care, government contracting, telemedicine internship programs, and educational outreach.

Information Collection

We collect information from users (“you” or “your”) in the following ways:

  • Directly from You: Information provided when you contact us, purchase services, sign up for newsletters, or register for programs, including name, email, phone number, and payment information.
  • Automatically: Data such as IP addresses, browser type, and website usage patterns through cookies and similar technologies to improve user experience.

Use of Information

We use collected information to:

  • Deliver and manage our holistic veterinary services and products;
  • Process orders and manage payments;
  • Enhance user experience and website functionality;
  • Communicate with users regarding updates, new offers, and educational materials;
  • Comply with legal obligations and regulatory requirements.

Sharing of Information

We do not sell, lease, or trade your personal information. However, we may share your information:

  • With trusted service providers who assist in website hosting, payment processing, and marketing;
  • As required by law, to comply with regulatory, legal, and law enforcement requests;
  • To protect rights and safety in cases where disclosure is necessary to protect our rights, property, or the safety of others.

Data Security

We implement industry-standard security measures to safeguard your personal information against unauthorized access, disclosure, or destruction. Despite these efforts, no data transmission or storage system can be guaranteed 100% secure.

Your Rights

You have the right to:

  • Request access to and rectification of your personal information;
  • Opt out of marketing communications at any time;
  • Request deletion of your data, subject to certain legal obligations.

Updates to this Policy

We may update this Privacy Policy to reflect changes in our practices or regulatory requirements. Changes are effective immediately upon posting, and we encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: petcare@doctor-croom.com
Phone: 269-873-1311

By using our services, you consent to this Privacy Policy.